Automate phone ordering from call to fulfillment.

Cartco helps building materials distributors process phone orders automatically with AI, saving time, reducing errors, and scaling without adding headcount.

Get startedSee how it works
Cartco mobile interface showing customer order management
Cartco web interface showing customer order managementCartco web interface showing customer order management
Better for customers. Better for your team.

Transform your customer experience with AI-powered phone ordering.

Cartco gives your customers the phone experience they prefer—while your team processes orders automatically in seconds.

For your customers

Order by phone, anytime
Cartco answers instantly—early morning, after hours, during lunch rush. No busy signals, no hold times.
Cart built in real-time
Check quantities, verify products, and see live availability and delivery options as you order. Follow along on your phone or just focus on the conversation—your choice.
Done right the first time
Review your complete order before hanging up. No surprises, no callbacks to verify details, no waiting for confirmation emails.
See how it works
Cartco customer view showing order confirmation on iPhoneCartco customer view showing order confirmation on iPhone

For your team

Call requests handled automatically
New orders, address changes, delivery questions, order status. Cartco processes them all instantly without tying up your team.
Stop losing money to manual errors
Mis-keyed information costs you in returns, redelivery, and customer frustration. Cartco gets it right every time.
Scale phone capacity without hiring
Your team handles escalations and complex requests. Cartco manages the routine calls that eat up their day.
Increase customer monthly spend
Customers place larger orders when it's effortless, order outside business hours when convenient, and don't cut their lists short when the line is busy.
See how it works
Cartco live transcript for your teamCartco live transcript for your team
Pain point

The hidden cost of phone-based ordering

A building materials distributor processing 7,000+ orders monthly spends upward of $2.7M per year on phone order operations, from CSR time to error remediation to after-hours coverage.

Your team is stuck doing data entry instead of solving problems.
Staff spend hours daily transcribing orders over the phone instead of handling exceptions, supporting customers, and building relationships.
Orders lost to competitors during off-hours.
Customers calling after 5pm or on weekends can't place orders and turn to accessible alternatives like big box stores instead of waiting until Monday.
Transcription errors create expensive corrections.
Manual order entry leads to wrong quantities, incorrect products, and missed line items—resulting in returns, rush redeliveries, and eroded customer trust.
Manual order processing pain point - office worker at desk with multiple monitors

Questions & Answers

See if Cartco is right for your operation.

Book a call to discuss your current phone order process and whether our 30-day pilot makes sense.

Get startedSee how it works